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Servicing

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Our engineers have a lifetime of experience and are based on site, ready at a moment’s notice to help with any immediate repairs or for routine services on all cameras and lenses.

Holding Sony Authorised Service Centre and Panasonic Authorised Service Centre status enables us to receive regular engineer training from the manufacturers and to access the latest service information. We hold a large stock of the key spare parts which enables a quick turnaround. Work is computer tracked and an online equipment service status is available to clients. Our engineers are proud to work to the highest standards.

  • Repairs and servicing on all cameras and lenses
  • Engineers receive regular training from manufacturers
  • Large stock of key spare parts in stock to aid fast turnaround
  • Computer tracking and online equipment service status available
  • Working with industry’s major insurers to smooth your claim
  • Sony and Panasonic Authorised Service Centre
  • Routine servicing, software updates and small repairs while you wait (by appointment)
Why should you service your equipment?

Regular servicing ensures optimum performance and continued reliable operation. We recommend equipment should be checked annually and every time it has been exposed to extreme weather conditions. Our experienced engineers are able to offer an excellent level of service, with regular training to keep them up to date with the constant changes in technology.

Some services we offer;

Camera Repair Labour Charge £65ph (Normally £85ph)
Lens Repair Labour Charge £85ph
Camera Clean & Check Service £130 (Normally £170)
Complete Software Update £50
Lens Health Check £100
Complete Lens Service £495
Service Pack £230

 

Camera Clean & Check Service Only £130 (normally £170)

  • Clean exterior, clean optical system and mechanism
  • Carryout a full operational check
  • Software is checked and updated if necessary
  • Cameras are tested and aligned in a dedicated line up room – camera alignment and pre-set white balance are checked and adjusted as required
  • Recorders are tested and aligned as required, older tape based recorder systems will be checked for mechanical wear of transport components and heads
*The customer will be advised of any remedial work required and additional costs before the work is carried out.

Complete Software Update £50

One off charge to complete any outstanding updates

Manufacturers periodically issue software updates, these can enable new features and enhancements, and can also be “bug fixes”. It is worthwhile keeping the software (firmware) up to date, we do not charge for the software, just the time taken to do the update.

Call now for a free update status check.

 

Lens Heath Check £100 + MTF Report Included for FREE

  • Clean exterior of lens and servo pack
  • Mount lens on projector: Check optical axis and back focus, adjust as necessary
  • Check optical path for dust and contamination
  • Check servo operation and alignment, adjust as necessary
  • Advise on overall condition of lens and any further work required
  • Plus FREE MTF report included for a limited time only chargeable
 

Complete Lens Service £495

  • Remove servo pack, completely strip down lens
  • Clean all optical surfaces and reassemble, lubricating mechanism
  • Align optical axis, set back focus (flange back) on collimator
  • Install servo pack and align
  • Cost for the lens health check is included
*The customer will be advised of any remedial work required and additional costs before the work is carried out.

Lens Servicing

We have a dedicated lens room with all the latest equipment to offer a professional service for all lens requirements.

Equipment;

  • Clean room equipped with;
  • Chrosziel CamColimator and optical bench with beam converter
  • Chrosziel Mk5 Test Projector with full range of test slides
  • PL, EF, and B4 lens mounts for collimator and projector
  • Calibration cylinders for lens mounts
  • Crosziel MTF Star analysis system
Services offered:
  • Lens testing and appraisal
  • MTF Star measurement
  • Collimation, flangeback (back focus) adjustment
  • Servicing of Cooke and Canon lenses
  • (Fujinon and Zeiss TBA)
Buy our new service pack with your next camera purchase and fix the price for a year!

Only £230 for all this…..

  • 1.     Camera Clean & Check Service
  • Clean exterior, clean optical system and mechanism
  • Carryout a full operational check
  • Cameras are tested and aligned in a dedicated line up room – camera alignment and pre-set white balance are checked and adjusted as required
  • Recorders are tested and aligned as required, older tape based recorder systems will be checked for mechanical wear of transport components and heads
  • 2.     All Software Updates

Any outstanding updates will be completed at point of service.

Manufacturers periodically issue software updates, these can enable new features and enhancements, and can also be “bug fixes”. It is worthwhile keeping the software (firmware) up to date, we do not charge for the software, just the time taken to do the update.

  • 3.     Lens Heath Check
  • Clean exterior of lens and servo pack
  • Mount lens on projector: Check optical axis and back focus, adjust as necessary
  • Check optical path for dust and contamination
  • Check servo operation and alignment, adjust as necessary
  • Advise on overall condition of lens and any further work required
  • Plus FREE MTF report included
*The customer will be advised of any remedial work required and additional costs before the work is carried out.